VitD3 (2) Vitamin D3 (2) 120 capsules
Helps bone growth and development and regulates multiple physiological functions
Q. Why can’t I purchase nutrient products?
The more nutrients the better, over-supplementing will become a burden on the body. In order to accurately evaluate the nutrients that are truly suitable for you, it is only available for purchase by those who have performed the test kit within one year.
Q. What are the payment methods for purchasing nutrient products?
Currently only credit card payment is available (Visa, Mastercard, JCB is supported)
Q. What are the delivery methods for nutrient products? How is the shipping fee calculated?
Domestic purchases over 2,000 yuan are entitled to free shipping (limited to physical goods, excluding testing products). Overseas delivery services are currently not provided.
domestic:
- Home delivery (Chunghwa Post), shipping fee is 150 yuan
- Store to store (FamilyMart, 7-11), shipping fee is 80 yuan
Q. After purchasing nutrient products, can I cancel the order?
You can contact customer service staff for assistance before shipping. If the order has been shipped, you cannot cancel the order. Please change the return process.
Q. Can nutritional products be returned?
YOUNGER upholds product quality requirements and a responsible attitude towards customers, and will conduct strict controls and inspections before shipment.
In accordance with the provisions of the Consumer Protection Law, in order to safeguard the rights and interests of consumers, consumers who shop online are entitled to a 7-day hesitation period (including holidays). Health care products are food products, and the returned products must be unopened or have no human defects. Otherwise, returns or exchanges will not be accepted.
If there is any problem with the product you receive, please contact the team through the official Line account or the official website smart customer service within 7 days of receiving the product. After being assessed as meeting the return conditions, we will handle the return or exchange for you as soon as possible.
Returns and exchanges are not provided under the following circumstances:
1. Exceeding the 7-day hesitation period (including holidays)
2. The product has been opened and used, or the product has been damaged due to human factors, such as: stained, damaged, worn, scratched, scratched, dirty
3. The outer packaging carton has slight creases, which does not affect the quality of the product.
4. The returned goods are incomplete, or the invoices and accessories are missing.
5. Malicious or large-scale returns and exchanges
- Refund method: After confirming that the returned goods are correct, the money will be refunded by credit card as soon as possible and returned to the original payment credit card account.
- Only one return or exchange service is provided for each order. Please carefully check the goods you want to return before applying for return or exchange.
▲If the goods are delivered to the receiving address via logistics and returned due to failure to pick up the goods, the buyer will be responsible for the second shipping fee.
▲If the product is not defective and requires return due to personal reasons, the buyer will be responsible for the shipping cost.
Q. How long will it take for the package to be delivered?
The actual package will be sent within 3-7 working days after the order is placed, and the arrival time will be based on the logistics center.
If it is inconvenient to collect the goods at a specific time, please make a note when placing the order or contact customer service staff for assistance with arrangements.